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Certificate in HR Operations


For those newer to HR, this is a 12 - 18 month programme focused on building your practical, tactical HR skills and experience.

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Programme Overview

Our Certificate in HR Operations is an 12 - 18 month programme focused on building your practical, tactical HR skills and experience. Over the course you can attend facilitated workshops, complete online learning modules with on the job assignments and discuss your learnings with your our HR team. The programme also involves assessing your achievement level from the start to the finish.


Who should attend?

You’ll benefit most from the Certificate in HR Operations if you are mainly Level 1 on the HR experience assessment sheet (click here to download).  You may be:

Working as an HR Administrator, Coordinator or HR Advisor.

Coming from a more specialised area (e.g. L&D) but now moving into generalist HR.

In an Office Manager/PA role but with HR responsibilities.


What will you finish with?

The Certificate in HR Operations is different from tertiary study as you need to be working in a role where you can apply what you’re learning, rather than covering theory. You’ll work through case studies and run simulations so that you get as much experience as you can during the course, before you have to do it in real life. Once you’ve completed your final assessment you will be awarded your certificate.


Apply for a place

The programme investment is $1,950 + GST.  

This includes:


You will need to fill in our on-line application and provide some details of your level of experience and work history so we can ensure this is the right programme for you.


Start date

You can start your Certificate at any point in the year. Once you apply and if you are accepted, we will liaise with you on your official start date which may depend on the next Employment Law workshop or HR Advisors Conference, if you are starting your Certificate with those.


Still not sure?

Here’s what those who have completed the Certificate have said:


My biggest learning working through the Certificate has been acknowledging the technical vs the practical.  The curveballs that have been presented to me because people are so different.  Advice we may give for one person may not work for the next scenario for many different reasons.  My range of practical knowledge will always grow and be challenged and new opportunities for learning will never stop which I find exciting.  Who wants to know everything anyway! I’m most proud of completing the assignments. I was very nervous “going back to school”, I felt quite exposed submitting assignments to be marked as I haven’t done this in a long time.  I understand now that I was given an opportunity to fail in a safe environment without judgement.

HR Advisor, Logistics Company


I came into this Certificate with limited knowledge in disciplinary processes and restructuring but I now feel my knowledge and skills have significantly increased for both. The information provided was just so informative and then being able to actually apply that knowledge through the case studies is just fantastic and really helped to bed in the information. In addition, I have gone back to the information many times already to make sure I am on the right track. The webinars, the printable slides form the webinars, the case studies, the feedback, the workshop – these have been so thoroughly helpful for each and every topic!

HR Advisor, Massey University


My biggest learning has been that HR is not black and white. There is a law to support and guide but HR practitioners work a lot in the grey area. HR is usually at the discretion of who is allowed to call the shots. This course has taught me to take my time, find out the facts and then action them.

HR Advisor, Restaurant Group


I think it’s been a great general overview into areas that apply to my position. Employment Law was great and I got a lot out of that (being a newbie to HR). I really liked Clever Communications too as we are currently doing a refresh of our internal comms.

People & Culture Advisor, ITO

Download the pack Apply Online

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